True North Coaching - Privacy Policy
Effective Date: June 1, 2025
At True North Coaching (a DBA of True North Integrative Wellness, PLLC), I am committed to
respecting your privacy and protecting your personal information. This Privacy Policy explains how
your information is collected, used, and protected when you engage with my coaching services and
this website.
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1. Information I Collect
I may collect the following types of information:
- Personal information you provide (name, contact information, intake forms, session notes)
- Payment information (processed securely through third-party payment processors; I do not store
your credit card details)
- Communication records (emails, messages, scheduling interactions)
- Website usage data (via analytics tools such as Google Analytics; this data is anonymized)
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2. How I Use Your Information
Your information is used for the following purposes:
- To provide coaching services to you
- To communicate regarding scheduling, sessions, and related matters
- To process payments
- To improve my services and website experience
- To comply with legal obligations
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3. Confidentiality & Information Sharing
Your personal information and session content are treated as private and confidential, subject to the
following limits:
- Information may be disclosed if required by law (e.g., imminent risk of harm to yourself or others,
suspected abuse or neglect, court order)
- Information may be shared with third-party service providers only as necessary to deliver services
(e.g., Carepatron for scheduling and secure record-keeping; payment processors). These providers
are required to maintain confidentiality and data security.
- I do not sell, rent, or trade your personal information.
Please note: True North Coaching is not a HIPAA-covered entity. While I take reasonable
precautions to protect your information, coaching services are not governed by HIPAA.
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4. Data Security
I take reasonable steps to protect your personal information, including using secure platforms for
scheduling, session records, and payments. However, no system can guarantee absolute security,
particularly when using online communications.
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5. Client Rights
You have the right to:
- Access your personal information
- Request corrections to your information
- Request deletion of your information (subject to legal and ethical record-keeping obligations)
- Withdraw consent for testimonial use at any time
Requests can be made in writing to:
[email protected]
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6. Website Cookies & Tracking
This website may use cookies and similar technologies to improve user experience and analyze
website usage. You can manage cookie preferences in your browser settings.
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7. Updates to this Policy
I may update this Privacy Policy from time to time. The latest version will always be posted on this
website.
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8. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Kris Williams
True North Coaching
[email protected]